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Blog

Guides, deep dives, and best practices on email deliverability and validation.

Best Practices

Role accounts: why you shouldn't send marketing emails to info@ addresses

Role accounts like info@, support@, and noreply@ are shared inboxes managed by teams, not individuals. Sending marketing emails to them increases unsubscribe rates, spam complaints, and list fatigue.

Deliverability
Aug 19, 2025 · 5 min read
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Guide

How to build a double opt-in flow that still converts

Double opt-in is the gold standard for list quality — but a clunky implementation kills conversions. We cover confirmation email design, timing, re-send logic, and how real-time validation at the initial form reduces drop-off.

Deliverability
Aug 5, 2025 · 9 min read
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Case Study

How a marketing agency cleaned 1.4M contacts before a product launch

A digital marketing agency had a 1.4M-address list compiled over four years from multiple sources. With a major product launch two weeks away, they needed it validated and segmented fast.

Customer Success
Jul 24, 2025 · 6 min read
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Deep Dive

MX records explained: what they are and what they mean for email deliverability

Mail exchanger records are the first thing any email validator checks. A missing or misconfigured MX record means the domain cannot receive email at all — no SMTP probe needed.

Engineering
Jul 10, 2025 · 7 min read
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Best Practices

The real cost of a high bounce rate: penalties, blacklisting, and lost revenue

A 5% bounce rate sounds small until you see the compounding cost — ESP penalties, IP blocks, sender reputation damage, and the lost revenue from emails that never arrive. We ran the numbers.

Deliverability
Jun 18, 2025 · 7 min read
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Guide

Email validation vs. email verification: is there a difference?

The terms are often used interchangeably but they describe different things. Validation checks format and structure; verification confirms the mailbox actually exists. Most tools do both — here's what to look for.

Product
May 30, 2025 · 5 min read
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Deep Dive

How email warm-up works — and why a clean list makes it easier

Warming up a new sending domain means gradually increasing volume so ISPs build trust in your sender reputation. Starting with a validated list dramatically reduces the risk of early complaints tanking your score.

Deliverability
Apr 14, 2025 · 8 min read
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